would dispute that today's business world is in turmoil. Slumps
in the economy, corporate scandals and bankruptcies,
jittery financial markets - they all say one thing: success in
today's marketplace requires
These current economic realities increase the pressure on executives
to maximize the value of all their assets- including their human
assets. Clearly, any way to extract more value from your investment
in the human experts who hold your organization's emerging knowledge-
can have immediate bottom-line impact.
To maintain and increase
competitive power, firms need to increase efficiency and
quality in their knowledge and processes. Vital for
knowledge work is the ability to transform information into
action. This requires tools to easily find and share
information, and the support to connect the right people at
the right time- EASILY.
Where can Apro Solutions help
to manage your organization's knowledge?
Most organizations do not know as much about their customers
as they believe. Oftentimes if they do, the knowledge is
isolated in their sales or service departments and do not
adequately feed this knowledge into new products and service
As processes are automated, knowledge is often embedded in
computer programs, but many filter out the important tacit
knowledge of human experts and workflow processes.
Often cited as an organization’s most valuable asset, many
managers do not continuously and effectively motivate and
challenge their best workers to ensure their growth. An
important part of knowledge management is about creating the
environment and culture in which your knowledge "stars" will
thrive and perform while ensuring better employee retention
on the long term. Don’t YOU want everyone in your company
to say, “I love coming to work every day.” Don't
want to know and be comforted that you will not have a business impact when
Jane gets sick? When you hire your new employee- don't
you want to know he knows where to find the answers to his
Many organizations do not know what they already know. They
“re-invent the wheel” often because they do not have
effective record of problems that have already found
results. Effective knowledge and documentation programs will put significant
emphasis on recording lessons learned. Does your
organization conduct a formal post-project review to draw
lessons, and capture knowledge from an assignment or issue?
“What you can measure, you can manage” runs the old adage.
Yet, while hoards of accountants and auditors record
physical assets and financial transactions, few attempt even
cursory measurement of intangible assets that may be overall
worth much more in your organization. Developing metrics to
show growth and improvements in your organization is crucial
to fine tune and modify any one particular knowledge
management. What may have been an effective tool early in
your organization may be completely outdated as your
organization and customers grow.
New technologies, such as
groupware, CRM, ERP, Document Management Solutions, and
intranets and agents, have created new possibilities and the
ease to do this.
These technologies are however not enough; they sometimes create
new problems and often do not get the wanted effects. The
technology must be combined with new organizational solutions,
processes, sound information process workflows, and knowledge
Let Apro Solutions help your technology and organization
to be intertwined
to effectively do their work for you:
Our Management procedures are designed to
provide you with a choice of customized options to meet your needs. We can
provide supplemental support to your internal staff or provide
turnkey solutions to meet all of your business needs.
We can provide the necessary
investigative assessment, resource coordination, new workflow
process design and implementation, outsourcing assessment , and
progress reporting along with the technology design and
implementation management services needed to complete your
project. Successful management entails a synthesis and focus of
resources along with thorough documentation and communications.
Our workflow and knowledge management strength is the capability
to make knowledgeable sourcing decisions concerning a broad,
powerful array of resource possibilities and the experience to
know what does and does not work in any particular industry and
type of company.
contact us now so we can tell you more: